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Frequently Asked Questions

What is this all about?

Montanans are creating some amazing products.  And Montanans are awesome at supporting local businesses, but you don't have the time to discover everything.  That's where we come in - The Last Best Box allows customers to sample Montana goods from the comfort of their home through a monthly subscription.  Our purpose is to help Montanans support Montana businesses and experience new Montana made products and to expose people not living in Montana to some of the amazing things that are made here. 

How does it work?

The Last Best Box is a subscription box service.  It works like a magazine subscription.  Once you subscribe, each month, you will receive a box in the mail.  This box will include a wide range of Montana made or Montana themed products that we select.  You can select a month to month option or you can choose to pre-pay for 3 months and save some money.  Both options will automatically renew - you can skip a month or cancel at anytime.

What can I expect to find in the Last Best Box?

Each box will include a mix of four to six consumable items such as food mixes, jerky, spices, popcorn, relishes and jellies, candy, coffee, tea, etc. and non-consumable things such as shirts, hats, bath products, artwork, craftware, photography, pottery, metal works, housewares, books, etc. The sky is the limit - if it’s Montana themed/made, fits in the box, and is within a certain price range, then it could find its way to your doorstep. 

Some months the boxes will include an eclectic mix of products, while other months the contents of each box will center around a theme – such as camping, wildlife, Montana National Parks, breweries, seasons, regions, Montana history, etc.  Each month we'll try to select products that appeal to a wide range of people. 

When will I get my box?

Your box will ship at the beginning of every month.  For example, if you sign up anytime in April, you'll receive the May box at the beginning of May.  If you sign up anytime in May you receive the June box at the beginning of June.  And so on.  Check out the countdown at the top of the page to see when the next shipment goes out.                                                                                

If I sign up for the month to month option can I skip a month?

Yes, you'll be set up for renewal each month, but if you want to skip a month, or cancel just go to your online account and make the change.  You'll receive an e-mail each month reminding you that your subscription will renew. 

Can I order a subscription as a gift?

You Bet!  The Last Best Box is great for birthdays, anniversaries, corporate gifts, Christmas, thank-you gifts, or just because.  Who wouldn't want a little taste of Montana?  On the check out page there is an option to indicate whether you want the gift to continue monthly or if you want it to be a one time gift.  There is also a box to enter a custom gift message.    

I only want to give the gift for one month, is that possible?

Of course. When you checkout, make sure to select the "This is a gift" box.  When you do this you will be given the option to Automatically renew the gift subscription.  Just leave that box unchecked if you want the gift to only be sent one time.  Don't forget that the box will still be sent on the first of the month regardless of when you purchase the subscription as a gift.

What if I am not happy with my box?

We want you to be happy with your subscription.  If you are dissatisfied, please feel free to email us and let us know.  Because this is a sample service, we do not offer refunds.  We send out a variety of different products; some you will love, and others might not be for you.  By paying a low monthly fee, you are able to find those items that you love without wasting a lot of money on large quantities of product that you will never use.  If you receive something that isn't to your taste, we recommend sharing it with someone - these items make wonderful and unique gifts.  If you receive a damaged product, we will be happy to send you a new item. Just contact us.

I don't see an answer to my question?

No worries, just shoot me an email anytime at admin@lastbestbox.com and I will answer any questions big or small, but don't ask me how to divide fractions - I never figured that out.       

It's time to get a taste of life under the Big Sky!