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Frequently Asked Questions

What is this all about?

Montanans are creating some amazing products.  And Montanans are awesome at supporting local businesses, but you don't have the time to discover everything.  That's where we come in - The Last Best Box allows customers to sample Montana goods from the comfort of their home through a bi-monthly subscription.  Our purpose is to help Montanans support Montana businesses and experience new Montana made products and to expose people not living in Montana to some of the amazing things that are made here. 

How does it work?

The Last Best Box is a subscription box service.  It works like a bi-monthly magazine subscription.  Once you subscribe, you will receive a box in the mail every other month.  This box will include a wide range of Montana made or Montana themed products that we select.  The subscription will automatically renew - you can skip a renewal or cancel at anytime.

What can I expect to find in the Last Best Box?

Each box will include a mix of four to six consumable items such as food mixes, jerky, spices, popcorn, relishes and jellies, candy, coffee, tea, etc. and non-consumable things such as shirts, hats, bath products, artwork, craftware, photography, pottery, metal works, housewares, books, etc. The sky is the limit - if it’s Montana themed/made, fits in the box, and is within a certain price range, then it could find its way to your doorstep. 

Some boxes will include an eclectic mix of products, while other months the contents of each box will center around a theme – such as camping, wildlife, Montana National Parks, breweries, seasons, regions, Montana history, etc.  We try our best to select products that appeal to a wide range of people. 

When will I get my box?

Your box will ship on the 5th, every other month.  The bi-monthly boxes will go out in the months of June, August, October, December, February, and April.  So, if you sign up in December or January your first box will be the February Box.                                                                                  

Can I skip a renewal?

Yes, you'll be set up for renewal every other month, but if you want to skip a box, or cancel just go to your online account and make the change.  You'll receive an e-mail every other month reminding you that your subscription will renew. 

Can I order a subscription as a gift?

You Bet!  The Last Best Box is great for birthdays, anniversaries, corporate gifts, Christmas, thank-you gifts, or just because.  Who wouldn't want a little taste of Montana?  On the check out page there is an option to indicate whether you want the gift to continue monthly or if you want it to be a one time gift.  There is also a box to enter a custom gift message.    

I only want to give the gift for once, is that possible?

Of course. When you checkout, make sure to select the "This is a gift" box.  When you do this you will be given the option to Automatically renew the gift subscription.  Just leave that box unchecked if you want the gift to only be sent one time.  Don't forget that the box will still be sent on the first of the month regardless of when you purchase the subscription as a gift.

What if I am not happy with my box?

We want you to be happy with your subscription.  If you are dissatisfied, please feel free to email us and let us know.  Because this is a sample service, we do not offer refunds.  We send out a variety of different products; some you will love, and others might not be for you.  By paying a low monthly fee, you are able to find those items that you love without wasting a lot of money on large quantities of product that you will never use.  If you receive something that isn't to your taste, we recommend sharing it with someone - these items make wonderful and unique gifts.  If you receive a damaged product, we will be happy to send you a new item. Just contact us.

I don't see an answer to my question?

No worries, just shoot us an email anytime at admin@lastbestbox.com or call Scott at (406) 239-3022 and we will answer any questions big or small.    

It's time to get a taste of life under the Big Sky!